Attention: Scaling Service-Based Business Leaders, Operators & Owners
5 Mistakes Service-Based Businesses Make Which Kill Their Client Retention and Revenue and Prevent Them From Scaling
Discover The Hidden Pitfalls Silently Draining Millions From Scaling Businesses (And The Proven System That Stops Them for Good).
Date: Thursday, October 2, 2025.
Time: 12:3O PM CST
Location: Online Via Zoom
The 5 Mistakes Service-Based Businesses Make Which Kill Their Client Retention and Revenue and Prevent Them From Scaling
Discover The Hidden Pitfalls Silently Draining Millions From Scaling Businesses (And The Proven System That Stops Them for Good).
Date: Friday, 28th September 2025
Time: 10: 00 AM EST
Location: Online Via Zoom
What You'll Learn In This Masterclass
Discover the real reason clients leave—and how to fix it for good
Uncover the 5 silent mistakes that bleed profits and stall your growth
See the proven retention system world-class brands rely on to lock in loyalty and protect profits
Walk away with battle-tested strategies to crush competition, keep more clients and scale with confidence
Meet Your Host
Francis Flair
Francis Flair is the founder of Global West Associates and the Client Retention coach and strategist for high 6 & 7-figure entrepreneurs and founders—an Author, international speaker, and married father of a son.
Combined, he has helped his clients generate over $40 million and save over $10 million through client retention, with the majority of them not requiring additional staff.
Some of the industries Francis has helped with the Client Retention System include, but are not limited to, Healthcare, Higher Education, Nonprofits, and Dry Cleaning.
Testimonials
BONUS if You Sign Up Now!
Free Bonus When You Reserve Your Seat Today
Get instant access to The Client Retention Checklist: Six Systems For a Premium Customer Experience.
Frequently Asked Questions
Who Is This For?
This webinar is designed for leaders of scaling service-based businesses, COOs, founder-operators, executives, and high-level managers who know client experience is slipping as they grow. If you're losing clients faster than you should, struggling with consistency across locations or teams, or know service could be a stronger driver of growth, this is for you.
What Will I Learn?
You'll discover the 5 costly mistakes that silently kill client retention and revenue in scaling businesses and why most "training programs" don't fix them. You'll leave with clarity on why your current approach isn't working and what to do instead.
What Makes This Different?
Have you ever attended a webinar where the presenter claimed to be teaching you something, but the entire time it was just a hard-sell sales pitch? Well, this is not that. I have nothing to sell you. You will receive real, actionable tools that you can use to improve your business and build a client retention system.
However, at the end of the masterclass, some people may want more and will be ready to take action. For those who wish to do so, there will be an opportunity to do so if they choose. All I ask is that you permit me to share the opportunity then. Is that fair?
Do I Need To Prepare?
First, please add this to your calendar. But no preparation is required. Come prepared to learn with an open mind about how your business handles retention. Many leaders bring a notebook because the insights tend to spark immediate "aha" moments about where their business is leaking money.
I'm Busy. Is This Worth My Time?
If building a Client Retention System is not important to you, then it will not be worth your time. You'll uncover the hidden leaks in your business that could be costing you hundreds of thousands (even millions) in lost revenue over time. One hour now could prevent years of churn, turnover, and wasted marketing spend.
What Does It Cost?
It's free. All you have to do is show up!
What Happens After The Webinar?
Ultimately, you'll have the exact system that top high 6 & 7-figure brands use to build a client retention system that scales their business and generates consistent revenue without adding headcount.
And if you need help implementing the system, we can discuss that afterward. If not, you will still have the system to implement on your own.
Get one step closer to unlocking the financial prosperity that comes with being an expert real estate investor!
© 2025 Client Retention Masterclass | All Rights Reserved